Known for her 24/7 availability and unwavering persistence, SUSAN MAMAN has her clients’ backs. The luxury residential broker with @properties Christie’s International Real Estate specializes in the North Shore’s luxury market, but she sells more than homes, she sells the lifestyle. Prior to joining the real estate industry 18 years ago, Susan, a native of Johannesburg, South Africa, worked in corporate marketing and advertising. Throughout her career, Maman has received numerous accolades. As a breast cancer survivor, Susan donates a percentage of her income to breast cancer charities.

Who is your role model?

My mother was my role model. She was thoughtful and resilient. In spite of all the adversity she had to deal with, she always remained positive, unconditionally supportive, and loving.

What is your business style? Direct yet compassionate. I am available 24/7 and pleasantly persistent. I am truly in the service business.

What is your best networking advice? I would say my best, most fun and gratifying network device is hosting a client dinner party.

What are your greatest wins? The greatest wins that I will treasure forever are the little things—when a client said you made their day, when they call you for support or help with issues that are not only business related, when you can introduce clients to other local clients and they become close friends, or when you can help take an elderly client to their doctor’s appointment and then go for lunch— those are the things that I will always treasure about my career. On a broader perspective, @properties agents supporting each other. With the recent Highland Park massacre, so wonderful seeing agents truly being there for each other.

For more information, visit atproperties.com/site/susanmaman.