As a broker with the @properties offices in both Glencoe and Winnetka, this 16-year real estate veteran counts being named as Crain’s 2019 Notable Residential Real Estate Broker; No. 1 Individual Broker in Glencoe 2019 and 2020; and Top 6 Residential Real Estate Broker in the New Trier School District, among her many accolades.

Why do you love what you do? I truly enjoy guiding my clients through what can be a very stressful time in their lives and help lessen their load.

2020 was a success due to? The ability to continue cultivating client relationships while we were sheltered in place.

Highlight of your 2020 volume? 2020 had more transactions than 2019, and my highest volume yet in my career—38 transactions and $42,665,064 in closed sales.

What sets you apart from your competition? My knowledge of the North Shore and its lifestyle is organic. I know how it feels to grow up here, raise my children here, and live here as an adult. I feel as though I am selling a lifestyle.

What is the first thing you tell your clients? I feel that a big part of my success in this business is my ability to listen rather than talk about myself by asking them questions about themselves.

Best advice ever given to you? Stay true to yourself.

Best advice you’ve given? Things will work out exactly as they were meant to be.

Susan Maman is with the @properties offices in Glencoe and Winnetka. For more information, call 847-881-0200, 847-878-5235, or visit susanmaman.com.