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By Contributor
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As the fourth-generation owner of an insurance agency that’s more than a century old, NATALIE STONE combines traditional values with innovative approaches to protect what matters most to her clients. “At Hill & Stone, we pride ourselves on prompt, professional service, holding ourselves accountable to be a reliable partner to our clients,” says Stone, who received an MBA from the University of Chicago Booth School of Business after earning a B.A. from Lafayette College as a Division I soccer player. Her warm personality and in-depth industry knowledge allow her to simplify the insurance experience, providing holistic counsel on asset preservation and risk management. “Our team pushes to ensure our clients get the best possible guidance and resolution following any loss,” adds Stone, who is also a designated Certified Insurance Counselor (CIC) and holds a Management Liability Insurance Specialist (MLIS) designation. “We also offer ongoing risk management counsel for our clients to avoid a problem before it happens.”
How do you define confidence—and how have you built it? I believe confidence is earned. It comes from a consistent commitment to doing your best. For me, confidence is about putting in the work, staying curious, and becoming an expert in your craft over time. I’ve built confidence by showing up every day, staying disciplined, and learning from both wins and failures. Over time, that commitment builds trust in yourself – and that’s where real confidence lives.
What legacy do you hope to leave behind? One defined by the exceptional team we build at Hill & Stone. To me, leadership isn’t just about individual success. It’s about creating a culture where every team member feels valued, empowered, and inspired to do their best work. When you surround yourself with talented, dedicated people, it elevates the entire experience—not just for us internally, but for every client we serve. Ultimately, I want to be remembered for fostering a business that thrives on collaboration, integrity, and genuine care.
What’s a trend you’re embracing—or challenging? I’m challenging the growing trend of remote work. I believe that in-person connection remains essential, and the commitment of our agency to work together every day has built a strong, cohesive team that fosters trust with our clients and helps us deliver exceptional service.
For more information, visit hillandstone.com.
