Happy Customers
By Rebecca Holland
By Rebecca Holland
Founded in 1920 by Louis DeSitter, an immigrant from Belgium, DeSitter Flooring is a business that is grounded in a long family legacy. So, when it comes to tile and flooring expertise, few companies in the Chicago area are more qualified. That’s because flooring has not only been their business, it’s been their passion for three generations. “This has allowed us to really develop our expertise,” says Ken Holthaus, Vice President of Business Development. The family-owned and operated company has been in business nearly a century, something they credit to their core values of “serving everyone with integrity and care, and a pursuit of excellence.” A friendly staff that gives clients attention, a qualified installation team, and on-site inventory have given DeSitter Flooring an unrivaled reputation in the industry. “We take pride in our reputation and our reviews,” Holthaus says. The company performs more than 4,000 installations each year, but maintains a small business touch. This blend of size and personal attention has served them well. The company works with the client from start to finish, from assisting with design ideas and picking out materials. “We follow up on each installation to make sure customers are happy. Not just satisfied, but happy,” Holthaus says. “The difference is we take ownership of the project right from beginning.” This is possible because DeSitter Flooring maintains such a highly trained staff—some of whom have been with the company for decades. “We only hire those willing to follow our core values, communicate intelligently, pay attention to detail, are up-to-date with products and interior design trends, can handle logistics, and know what goes into a project.” Because of the company’s size, DeSitter can negotiate stocking its own inventory and provide very competitive pricing on materials. Thus, it can offer a broader selection than most flooring companies, and has become a great resource for homeowners, interior designers and custom builders looking for luxury and design or just something different. The company also works with both residential and commercial clients, and is constantly growing. It recently opened a new showroom in Glen Ellyn, and are in the process of renovating the flagship La Grange showroom to make the shopping experience even better. “We’re here to stay,” Holthaus says. “We’ve been family owned for almost 100 years, and we have a passion for it.”
DeSitter Flooring is located at 1 N. Kensington in La Grange, 708-813-2933, desitterflooring.com.
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