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Archives | Jun. 2021

Fords and Family

By Mitch Hurst

Fords and Family

Carmelo Scarpace (left): General Manager, started as a porter in 1994. Michael Quatrochi (right): Used Vehicle Manager, started as a part-time service writer while in school in 2009. PHOTOGRAPHY BY ROBIN SUBAR

When Sal Quatrochi started selling Fords in 1978, he had one goal in mind—to own a Ford dealership.

“It was always a passion of mine since I was a kid. I could tell you the make and model of every car on the street,” Sal says. “I got into the car business and I knew owning a dealership was going to be my end game someday; that is what I ultimately wanted.”

Sal started his career in the business at Woodfield Ford in Schaumburg and has been selling Fords ever since.

“Ford has been around forever and has been the innovator in the industry—from the Model A to the assembly line. I have a passion for quality in a company and in our dealership; our team strives for quality daily,” he says.

Sal runs the dealership with a family atmosphere, and his customers— who span generations—are treated like family every time they visit.

“We are family owned and operated, and since day one—October 1, 1985, when I purchased the dealership—it’s the employees who run it with me,” Sal says. “Most of my employees are 15 to 20 plus year employees. One of my managers started as a porter and is still with me, 30 plus years later.”

Sal takes pride in the fact that customers will see the same faces when they bring their vehicles in for service or when their children or grandchildren come to the dealership to purchase their vehicles.

“When our customers come in and see the same employees, they really get to know one another and feel very comfortable and ‘at home.’ We have such great relationships, it’s unbelievable,” he says. “When I look back 30 years, I remember the customers coming in to purchase; now it is their children and grandchildren buying vehicles from us.”

Westfield Ford has long been committed to the community and supports a wide variety of organizations and charities benefitting residents of the Western Suburbs and surrounding areas. Support for The Cradle, Cystic Fibrosis Foundation, Cure Autism Now, the Kelli Joy O’Laughlin Memorial Foundation, and Share Your Soles directly benefit friends, family, and long-time customers of the dealership.

“Autism is very important to us. We have friends, family, and many customers with autistic children, which is why this is such a huge passion for us,” Sal says. “We also believe in giving back to our community, which we do by sponsoring the various charity endeavors at our local grade schools and high schools.”

The dealership also supports Helping Hands Center, the International Center on Deafness & the Arts (ICODA), The Navy Seal Foundation, Scoreboard Charities, and Camp One Step which provides free programs and camp experiences to children with cancer and their families.

After 35 and a half years in business, it’s clear that at Westfield Ford, a love of family and Fords—mixed with dedication, community support, and hard work—is the key to success.

Westfield Ford is located at 6200 S. LaGrange Road in Countryside, 708-354-8600, westfieldford.com.

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