CONCIERGE LIFE
By Michelle Crowe
STYLING BY THERESA DEMARIA
HAIR, MAKEUP, AND GROOMING BY LEANNA ERNEST
Neal is in a sport coat by Brooks Brothers and Aubrey wears a dress by AKRIS.
By Michelle Crowe
STYLING BY THERESA DEMARIA
HAIR, MAKEUP, AND GROOMING BY LEANNA ERNEST
Neal is in a sport coat by Brooks Brothers and Aubrey wears a dress by AKRIS.
Taking care of a home can feel like a full-time job. Neal and Aubrey McCarthy felt the frustration of many homeowners while trying to stay on top of maintenance and repairs for their Hinsdale home. Where others might see a reason to grouse in their group chat, this powerhouse couple saw opportunity.
Welcome to Astate, a home maintenance concierge service dedicated to checking off the to-do list so families can finally enjoy their dream homes. This dynamic duo has definitely hit on something. There’s already a wait list and plans to expand to other areas.
“At the end of the day, you want to set and forget the gutter cleaning, snow removal, window washing, power washing, and other important tasks,” Aubrey says, adding, “but finding vendors, scheduling services, assessing the work, and handling the invoices can take a ton of time. The mental load can be overwhelming.”
Astate is all about being proactive. A concierge will deep dive with you about your wants and needs, the quirks of your home, your priorities, and lifestyle. From there, Astate will develop and manage a detailed profile of your home. Essential maintenance will be handled, seasonal needs accounted for, and enhancement projects executed when needed. Technology fans will appreciate receiving updates in the app.
“Astate was built to do more than just anage your home. We anticipate your needs before they become problems. We handle the routine upkeep, the unexpected issues, and the projects that bring your home closer to the vision you had when you first moved in,” says Neal.
Members appreciate that every vendor is vetted, licensed, and insured. The concierge team is skilled at things verifying scope of work in any contractor bids and quality assurance process management. Many high-powered homeowners are experts at these in their professional life, and yet, not adept at the flow of working with vendors in a home setting.
“When I started Astate, it wasn’t just about simplifying home services—it was about creating a trusted partner for homeowners. I know how much time, energy, and stress goes into keeping a home running smoothly. The endless to-do lists, the scramble to find reliable vendors, and the frustration of last-minute repairs—it all adds up,” Neal says.
Aubrey emphasizes that add-on services are a snap. “Say you were going to have a low key holiday display, but the allure of the lights calls to you and you want to go all-out. Text your concierge and they’ll make it happen,” she says, adding, “You don’t need to spend hours researching contractors or reading reviews, then calling and calling to get an appointment. It’s done.”
Astate is a membership-based service, which ensures that every home managed by the company receives the dreamy service everyone who has ever wished for a Jarvis or Alfred taking care of the details.
This is the sort of genius idea that’s sure to take off and expand rapidly. Af ter all, this is not just another provider, it’s a lifestyle enhancement company that removes the invisible work of home maintenance. Any especially serene looking couples spotted out to dinner or on an extralong run are probably early adapter clients. Get on the list to turn your home management from a part-time job into a background operation.
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